Our site uses industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.
In this way, information passed between your computer and us cannot be read in the unlikely event of someone intercepting it.
We will only transfer data using Secure Socket Layer (SSL) technology - this means you cannot inadvertently reveal personal information by using an unsecure connection. The latest versions of Microsoft Internet Explorer (3.0 and up) and Netscape Navigator (3.02 and up) both support this secure connection. If for any reason this option has been disabled on your browser, you will not be able to transact or login until you reset these options.
Netscape Communicator - For Netscape go to Communicator > Tools > Options > Browser Options > Advanced and tick 'Use SSLv2' and 'Use SSLv3' boxes under 'Security'.
Internet Explorer - For Internet Explorer go to Tools > Internet Options > Advanced and tick the 'Use SSL 2.0' and 'Use SSL 3.0' boxes under 'Security'.
You can check that you are shopping in a secure environment by looking for either a locked padlock icon (Internet Explorer) or an image of a key (Netscape) in the grey bar at the bottom of your screen. This should appear on any page where you are entering personal information (such as your credit card details) - no other page will transmit information about you.
Downloads
If you have an earlier version of Internet Explorer or Netscape Navigator, we suggest that you download a free upgrade by clicking below (Note: Netscape Communicator includes Netscape Navigator plus additional features such as e-mail and newsgroups)
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- Internet Explorer 7.0 for Windows
- Firefox 3 for Windows
- Firefox 3 for Linux
- Firefox 3 for Macintosh OS X
- Safari 3.2 for Windows
- Safari 3.2 for Macintosh OS X
- Netscape Communicator 9.0.0.6 for Windows
- Netscape Communicator 9.0.0.6 for Macintosh OS X
- Netscape Communicator 9.0.0.6 for Unix (Linux)
Credit Card / Bank Details
This comparison services site does not process card payments of any sort and there is no requirement for the public to pay for this service. It is free to the general public shopping for products offered through this site. However, if you click through to a provider's site to purchase a product, we recommend your read the provider's security and privacy statements to ensure your details are being processed in a secure forum. We will not accept any liability for the processing of details on the provider(s) direct sites.
Passwords
When you enter your details on to the website, you can set up a log on and password, personal to you and your data. You can then access your data at a time convenient for you, if you wish, without having to enter your details again. Your password will not be exposed to any unauthorised person within Call Connection Limited or to any person outside of Call Connection.
What happens if you forget your password? Follow the link on the site and a new one will be emailed to you.
Privacy
Call Connection takes the protection of your data very seriously and has notified the Information Commissioner of its intention to process personal data and has committed to do so in accordance with the laws they enforce; The Data Protection Act 1998.
When we collect your personal data ,and where required sensitive data, on the forms on www.tiger.co.uk, the data is collated using secure methods. The data is stored on the Call Connection Limited database to enable it to be posted to product provider's sites to obtain the comparison service.
At this stage the product provider receives your data through a posting to their web service, but it is not allowed to use it for any purposes other than to provide a quotation to the comparison services website.
If you choose to purchase a product from one of the providers, you will then be giving them permission to use your data for the purpose of administering the contract and any other permissions they require. You must check providers' policies carefully to ensure you know what permission you are granting them.
Call Connection Limited will own the data you submit to the website, for the purpose of providing the comparison service, and to provide you with any other information on products provided and we may share your data with other third party marketing companies to provide you with information on products we feel may be of interest to you. We may also contact you at a future date to assist with comparison services of other products or at the renewal date of the product you have enquired about after visiting our site. Where we offer you a comparison service, in the future, it will be based on the information you originally submitted to the site, you must check this information carefully. If there have been any changes to the data, you are responsible for re-submitting the data to gain an accurate and up to date comparison.
If you do not wish to receive any future information from Call Connection Limited and you have not ticked the appropriate options on www.tiger.co.uk you can update your contact preferences here: Update Contact Profile.
Before you provide us with any information about other people, you must get their permission. This applies to all information you provide about them, but especially to sensitive data such as health information or criminal proceedings or convictions. In submitting their details, you are confirming to us that you have their permission to do so, and that they understand how their information will be used under the terms of this Privacy and Security Statement.
Unsolicited e-mails
While we make every effort to restrict access to your contact details, by masking certain parts of the data, some product providers cannot offer a price to the comparison list without an email address. Where this is required, we have established agreements with these organisations not to send you unsolicited e-mails. We monitor firms by placing seed data into their systems to ensure we do not receive any unsolicited contact. We also do not opt-in to any contact options, on your behalf, to further prevent your data being used in a way in which you would not want. If you experience any problems with unwanted contact, please notify Call Connection Limited at comments@callconnection.com.
Purchasing your product
Once you have received your comparison service from us, Call Connection Limited will attempt a courtesy call to you, if you wish to speak to one of the product providers directly, to discuss your quotation, you will be transferred to the company. Call Connection Limited may also contact you through email and SMS (text message service) to help you get to the product you need.
Call Connection will not provide any advice on the products you have been offered, or provide a specific recommendation; they will act only as a call transfer agency to get you in touch with the appropriate companies. You will not be able to purchase any products through www.tiger.co.uk.
Call Connection Limited may record any form of contact made to you, for training, security and monitoring purposes. Access to such recordings will be restricted to Call Connection Limited, unless a formal request, in accordance with UK Laws, is made for the purpose of administering a product you may have purchased, in your vital interests, to meet any legal obligation, to assist in the prevention or detection of crime, or for the purposes of legitimate interest of the data controller.
Data Protection Monitoring
For details on how to access your personal data through us, please read the About Us and Terms section of this site.
If you require more detailed information about The Data Protection Act 1998, you can visit the Information Commissioner’s website at: http://www.ico.gov.uk/
Confidentiality
We will endeavour to treat all your personal information as private and confidential. Other than under the terms of this Security and Privacy document, we will not disclose any of your information to anyone.
Should, at any future stage, the need arise for us to use any other company to assist with the monitoring or analysis of data, such companies will be subject to strict agreements to maintain our commitment to the protection of your data. The same duty of care is applied to all our employees.